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Android users only – Pure Connect App crashing - FAQs / Internet Radios and Pure Connect / The Lounge / Apple\ Android Pure Connect App - PURE Help Centre

Android users only – Pure Connect App crashing

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  • Pure Support - UK

It has come to our attention that some Android customers using Android 6 and 7 are having problems connecting to the Pure Connect App. The symptoms are that the App crashes as soon as its opened.
We are investigating this issue and hope to have a release to fix this soon

We apologise for any inconvenience caused here